After spending the past 20 years helping organizations of all sizes build long-lasting, high-value customer relationships, I’ve learned that service is meaningful when you 1) truly understand the customer’s commitments and challenges; 2) ease their day-to-day job in some way; and 3) make a genuine impact on their business.
This week marks another 2015 milestone for Disco, the fastest growing ediscovery solution in the legal technology industry. As of June 1, two more exceptional individuals have joined our executive leadership team. They are Neil Etheridge, our new vice president of marketing, and Dianne Borges, our vice president of customer success. You’ll be hearing a lot from them in the coming months, but I want to elaborate here on why I believe Disco has been able to attract such talent --- and will continue to do so as we grow our organization and introduce, new innovative solutions for the legal profession.